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I am very impressed with the personal attention I have consistently been receiving from you all and the general high standards. Being in the service industry myself, I know what it takes and how difficult it is to keep up at times so please extend the compliment to everyone else as well at PP. I have recommended you whenever the topic of conversation has come up. You are very rare people, you really care and you have made a huge difference for me in many ways, your hands-on support is invaluable.

Much appreciated